SubsOnicA

The order is to be intended as a "proposal of acquisition" of the selected articles.

Method of payment:

The payment is anticipated to the delivery of the goods:

by bank transfer

by credit card

Visa/Mastercard transactions by Banca Sella. All the card information are NOT stored on this site, are directly provided to the bank site with 128-bit Encryption SSL Certificate.

by PayPal

The additional amount charged is 1.2%.

The details of the payment will be indicated at the posting of the order.

Shipping costs:

The shipping costs, which will be charged at the time of order, are:

7,5 euro (Italy)

8 euro (Europe and Mediterranean area)

10 euro (Rest of the world)

After having confirmed your order:

A confirmation e-mail will be sent to you with the order code to be used successively as a reference number. You can cancel the order in the following 24 hours by sending an e-mail to merchandise@subsonica.it and indicating the order code.

The order is to be considered cancelled if the payment isn't reported within 15 working days from the reception of the order. The goods will be sent when the payment is reported. In the case that the goods are unavailable, a successive e-mail will be sent to you checking the order and/or cancelling it.

Delivery times

The minimum time of delivery is 1 week.

You can find information as to the delivery status of your order by clicking on orders state.

Right of withdrawal

You can exercise your right of withdrawal within 10 working days of the reception of the goods as indicated in art. 5 DL 185/1999, by sending a letter through registered mail, with confirmation of delivery, to: LO SAI Srl, Via Po 52, 10123 Torino, Italy or by sending a telegram or fax within the aforementioned 10 days and anyway followed by a registered mail letter with confirmation of delivery within the following 48 hours.
The only cost that you will have to sustain is the expense of return of the goods whole and in its original packaging. When the goods arrive at the warehouse, they will be examined and, if there is any damage or alterations, the withdrawal right cannot be exercised. Apart from eventual reparatory expenses for damage found in the goods, the entire sum paid will be reimbursed within 15 days of the delivery date of the returned goods.